Questions, answered.
- 3 reports or 3 days free
- No card
- No contract
The trial and the plans.
Every account starts with a free trial: 3 reports or 3 days, whichever comes first. No credit card required. You get the full builder, documentation fields informed by NFPA 96 and ANSI/IKECA C10, branded PDFs, and CompanyCam connection during the trial. Reports you generated during the trial stay yours and remain downloadable.
Nothing is deleted or locked. You keep every draft, photo and PDF you made, and can download them any time. Starting a new report, publishing, or making a new PDF needs a plan: Standard at $49/mo (20 reports, AI inspection and post-clean reports, the Document Vault, CompanyCam import, 5 team seats), Pro at $89/mo (50 reports, custom branding, in-app email, audit trail, 10 team seats), or Business at $109/mo (unlimited reports and seats). Reports you already shipped stay accessible to recipients. We don't charge you automatically. We send a reminder, you decide.
The report itself is the same across paid plans. Standard ($49/mo) includes 20 reports and 5 team seats: AI inspection and post-clean reports, the builder, branded PDF, deficiency tracking, photo documentation with EXIF, CompanyCam import, and the Document Vault for login-free sharing. Pro ($89/mo) includes 50 reports and adds custom branding, in-app email to multiple recipients (GM, AHJ, owner in one send), the audit trail of who opened what, 10 team seats, and priority support. Business ($109/mo) includes unlimited reports and unlimited seats. Past the included reports, Standard and Pro add report packs, never a per-report charge.
Standard includes 20 reports per month and Pro includes 50. Past that, each new report uses one report pack credit, the first time it is published or makes a PDF. Standard packs: 10 for $25, 25 for $55, 50 for $100. Pro packs: 10 for $20, 25 for $45, 50 for $80. Credits never expire, Pro-priced credits are spent while you are on Pro, and nothing is billed per report. With no credits left, your drafts wait until you add a pack or the next month starts. We email you when you reach your included reports. Business includes unlimited reports, so it never needs a pack.
Yes. The crew shoots before and after photos on the job, and anyone on your team can build and publish the report from a desk. Standard includes 5 team seats, Pro 10, and Business unlimited.
Building the report.
Start a report from the job's photos, uploaded from your phone or pulled from CompanyCam. The builder lays it out in sections: cover, service summary, before and after pairs, deficiencies, and recommendations. On paid plans AI can draft the summary, scope, and deficiencies from the photos. You review and edit every line before you publish.
Yes, on every plan and on the trial. Pull a CompanyCam project's photos into a new report, or import photos onto an existing project, and the tags come along. Publish it like any other report: the PDF, the Certificate of Service, and the sticker follow, with a share link ready to send.
JPG, PNG, or WEBP. iPhones save HEIC by default, which is not accepted: in iOS Settings open Camera, then Formats, and choose Most Compatible so new photos save as JPG. Photos imported from CompanyCam come across as they are.
Yes, on every plan. Upload once and it appears on every report cover, every page header, and the client-facing Document Vault share page. Pro and Business add custom per-client branding (colors, contacts) inside reports and the Vault on top of your default logo.
Add a Compliance Report block to the report and list each deficiency: where it is, what you found, and what you recommend. Add a code reference only after you verify it. The GM and the AHJ get a clear record of what was found and what still needs action.
No. The report works for any commercial kitchen exhaust job: restaurants, hotels, hospitals, schools, cafeterias, or food courts. The sections and documents are the same on every job.
No. Keep Jobber, Housecall Pro, ServiceTrade, Vonigo, or whatever runs your schedule and invoices. HoodCleaningReport is the paperwork: the report, the Certificate of Service, the 3x5 sticker, and the share link your customer opens.
Sharing it with the customer.
Yes. The Document Vault is a branded client portal: one signed link gives a GM, owner, or AHJ access to every post-clean and inspection report you've ever delivered for that location. Service history, next service date, full PDF archive, no login required. Reports stay in the Vault on every plan, with no archive paywall.
No. The Document Vault on every plan gives every report a signed share link. The recipient opens a branded landing page with your logo, the facility name, the service date, and the PDF. No account, no friction. You can revoke any link at any time. On Pro and Business, you also see who opened it, when, and from which country in your audit trail, and you can apply custom per-client branding inside the share page.
Codes and your jurisdiction.
Documentation fields informed by NFPA 96 and ANSI/IKECA C10. HoodCleaningReport is a documentation tool. It does not certify work, determine compliance, or guarantee approval by an AHJ, insurer, or customer. The report keeps the areas serviced, deficiencies, photos, and recommendations together. Confirm the currently adopted requirements and your jurisdiction's expectations before relying on a report field.
That is the free cleaning frequency calculator in Free tools. Pick the cooking operation and it suggests a starting interval for planning. Verify the currently adopted standard, local AHJ requirements, customer contracts, and insurer rules before relying on an interval; they can require a shorter schedule.
Depends on your jurisdiction. Some AHJs require reports or deficiency records to be submitted on a specific timeline. HoodCleaningReport helps keep the report packet complete, but you should always verify submission rules with the local fire marshal.
NYC has credential and company requirements for commercial cooking exhaust work. Verify the current FDNY W-64/P-64 guidance. The report documents the job; it does not replace FDNY approval.
Massachusetts has state requirements for commercial cooking exhaust cleaning and inspection. Verify the current State Fire Marshal guidance. State requirements change, so confirm with your local AHJ or mass.gov.
Not here? Write to support and we answer, then add it. Setup step by step is in the help center. HoodCleaningReport is a documentation tool. It does not certify work, determine compliance, or guarantee approval by an AHJ, insurer, or customer.