Separate deficiencies from completed work.
A clear hood cleaning report should not hide open issues inside a generic technician note. Put deficiencies in their own section with the location, condition found, photo reference, customer impact, and recommended next step.
- Name the exact hood, duct, fan, rooftop area, or access point.
- Attach a photo reference so the customer can verify the note quickly.
- Use factual wording and avoid promising compliance or fire safety.
- Keep unresolved items open until the customer approves or completes the next action.